The Turnaround

The Turnaround

“Mike Agugliaro, co-founder of Gold Medal Service, took a company that was struggling to hit $1M in sales to a $32M business,” shares Sam Thompson a Minneapolis business broker and the president of Transitions In Business. “Their secret was hiring good advisors and ramping up their marketing and customer service. They eventually sold their business for 5X EBITDA.”

Mike Agugliaro is an electrician by trade and over 12 years built Gold Medal Service to around $700,000 in revenue with his partner Rob Zadotti.

The days were long, which was one reason Zadotti decided to quit.

Agugliaro took a few days to consider how things had gotten so bad. He realized they had been making a lot of mistakes and knew they could do better. Agugliaro convinced his partner that if he would stay, they could build a better company together.

Zadotti agreed, and that kicked off a journey that would see Agugliaro and Zadotti build Gold Medal Service into a $32 million company with double digital profit margins.

In 2017, Agugliaro and Zadotti sold Gold Medal Service for a significant premium over the 5 x EBITDA multiple typical of the home services industry.

In this episode, you’ll discover how to:

  • Ramp up your marketing.
  • Inspire your front-line staff to create customers who are raving fans.
  • Learn from the best in your industry.
  • Improve your cash flow with one simple philosophy.
  • Brand your company so that nobody will miss you.
  • Tell your employees you have sold your company.

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